Steel Horse Towing & Mechanical IL 62024

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Dominic loftis

DO NOT SEND YOUR VEHICLE HERE!!! UPDATE 10/21: They cut my exhaust hanger (I have no idea why because they didn’t weld the top of that plate anyway) and tacked it back on. This is shown in pictures. After a few weeks that lazy weld broke and my exhaust now is loose and banging.I GOT MY TRUCK BACK IN WORSE CONDITION THAN I SENT IT IN!!! Owner wants me to bring the truck back so he can “fix it” but won’t give me any refund! I don’t want another hack job on my truck. Rather send it to a shop that has integrity and quality control. I’ve heard “it’ll be done tomorrow” ( it took another week for this hack job), to “I will issue you a $150 refund in a few days”. That was nearly 2 weeks ago. He admitted that his shop produced this terrible work and tried to blame his workers but at the end of the day its his responsibility to have some sort of quality control. Jeff wanted $650 for these 2 plates that he had his guys weld onto my frame. I ended up paying $300 but in my opinion I should not have paid a dime. Took them 2 weeks to do this. Lazy and unprofessional work. I told them I don’t want the cheapest job, but a quality one. If this is what they offer as quality I wouldn’t trust any business with these people. One plate isn’t even welded on all 4 sides.

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Ashley

Absolutely outstanding service from Steel Horse Towing! I called them after my car broke down late at night, and they were there within 20 minutes. The driver was friendly, professional, and made sure my vehicle was securely towed. Not only did they offer a competitive price, but they also went above and beyond by offering helpful advice on my car's issue. I felt taken care of every step of the way. Highly recommend Steel Horse Towing to anyone in need of reliable, fast, and friendly towing services. Will definitely be using them again if needed!

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Dwight

My van unexpectedly stopped so I reached out to Steel Horse and they immediately got on the job and carefully loaded it up and dropped it at its destination,I couldn't be more pleased with the service I received and id highly recommend them to anyone.