The Salvation Army Family Store & Donation Center IL 62220

F

Francine V

We had our first visit at the SA thrift store today located on N Illinois in Belleville. To say we were sticker shocked is disturbing. We understand prices at all retailers, thrifts, etc have increased. But when the majority of almost all the clothing is priced higher than purchasing brand new at a retailer, there's something majorly wrong. We commenting to employees, the majority stated "oh, we all know". The only thing they are able to do is give you the phone number to talk with corporate and leave bad reviews. So we're starting here. If you're looking for lower cost clothing for anyone, please steer clear of these stores. They are priced at corporate, then sent to the stores where they have no power over pricing. Stick to smaller thrifts who are non-profit. You will even find high prices at Goodwill & Savers, but the SA thrift is even higher than those mentioned. The employees were kind, helpful & understanding. It is also my understanding that the very high price increase is something that was just done recently.

J

Julia Donato

they are very lucky to get the donations that they do, because the donations are the O’Leary reason I come in. Today was my last time I will be going into this Salvation Army. Everything in there is extremely overpriced and the employees are extremely rude and make you feel stupid for asking questions. From the moment I walked up to the counter to check out, everything I did was wrong. I asked If they could go lower in price on an item because it was extremely overpriced, and she made me feel so stupid for even asking. And then got mad at me when I put my card in too early. I definitely won’t be back and certainly won’t bring my donations here.

D

D B

Don’t bother wasting your time here. Find and support you local shelters shops by taking your donations and dollars elsewhere. I’ve been frequenting this establishment long enough to watch the corporate greed take hold. The store is packed with all kids of overpriced “Donated” junk. Any and ALL QUALITY items are sorted out and pulled to be sold through SA affiliated EBay accounts. Current Management has no clue how price USED & DONATED items, unless you wanna pay $12.99 for an 8 year old OldNavy Sweater or $7.99 for a used adidas tshirt with stains to support local highschool’s girls JV soccer team, or an LL bean sweatshirt with stains and a hole for $14.99. If you’re into buying overpriced trash then this is your spot. I love how they ask you’ “If you’d like to round up for rehab?”. The first thing that pops up in my head after that question, “where is my money going in the first place, if not for rehab and other support services?” It’s getting ridiculous. This store and Salvation Army as a whole have become far too greedy to be considered a charitable organization. I will never again donate to this or any Corporate Thrift Stores. I never thought I’d grow tired of Thrifting, but this place is exhausting.