O'Reilly Auto Parts IL 61727

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David Welch

I stopped here for a battery issue (seems to be going around) I wanted to mention how amazing the two team members where at this store. Very friendly and knowledgeable. Made you feel as though we was friends. They tested my battery and replaced it on site. So Very pleased with there customer service and I highly recommend any auto issues, stopping in. If you lucky....you will get one of these two guys!

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Dylan Caldwell

Let me just say that I usually do reviews that kind of gloss over the basics and the generalization of a place but the guys working at O'reilly today really went above and beyond to help me out. I wish I could leave more stars and more than just this stellar review. I got an old truck today at an auction and wanted to fix a few things before running it down the road to get it home. Walking in the door I was greeted by several guys behind the counter and not just your typical hi or lame hello that they are required to do. I was told if I needed any help to just let him know and I could tell he meant that he would help me out! I grabbed a few things that I knew I needed and headed for the counter. I got super prompt service once I got up there and headed out to the truck with the parts I bought. Got out there and realized that I had a few other issues and went back in and man were they super helpful again! We had a good laugh about a couple of things going on with my truck and I got everything taken care of after some great help by the guys working! I always choose O'reilly because they always seem to have great employees and this store for sure had some great guys working today and I sure hope management there and the guys get to see this get to see this because it's well deserved! Thanks again!

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Tim Followell

Please some see us we have very good customer service and we are always here to help you to find what you need come see me ? and I'll see how I can help you get back on the road.