McDowell's Towing Services IL 62471

E

Erick Allen

The starter went out on my f350. I called them at 8:30 in the morning, they picked up my truck with their rollback and took it to the shop. I got a call at 12 saying it would be ready for pickup at 1 the same day! Really impressed with the quick repair. I would recommend them to anyone in the vandalia area needing service done

E

Ed Smalley

I had two tires on the inside of my dual wheel van separating on the treads. They also pointed out that even though the remaining tires were in perfect condition, they were 10 years old and probably would do the same thing soon. And left it up to me to decide if I wanted to replace the other two tires. Which I did! There were no tires my size in stock. McDowels Service had replacements the next morning for me, and they allowed me to spend the night in my RV in their parking lot that night. After completing the job, they asked me to drive it for a few days and to bring it back to check the air and lug nuts to make sure everything would be safe for my journey home. I highly recommend McDowels for good work, professional service, and just really nice people.

J

Julio Ramirez

Do not trust this business, I will be moving forward to Better Business Bureau submit my claim. I got a $7,211.00 for my dodge truck brought in for small minor repairs and mechanic shop decided to bill me for not approved invoice. I got zero call, zero text messages, and ZERO emails to get invoice approved. I only approved for the minor which would cost me about $1,800.00 maybe up to $2,500 with repairs requested. But this is ridiculous added unapproved repairs without my consent or signature. I did not signed for this invoice. This just another example of why trust is so hard with auto mechanics.