Mounce Automotive IL 61738

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Kent Schmohe

It is rare to find someone truly dedicated to customer service and satisfaction, but I can say without hesitation that Mounce Auto is that rare find. A unique set occurances led us to these folks. We live nearly 2 hours away and happened to be shopping for a vehicle they had in inventory and passing nearby on a trip to see our son. We stopped to look at the vehicle and had the pleasure of working with Greg M. We were undecided, and left to discuss and continue looking at other vehicles on our list, but soon decided to turn around and start the purchase process. We completed the paperwork and set everything in motion to purchase the vehicle when we returned from our trip. Afterward, we set out to continue our journey to see our son. As I hit the turn signal to get in the ramp, my vehicle battery light came on and the battery voltage was steadily decaying. It's Friday, after hours and I emailed Greg to see if I could park my vehicle at the repair shop over the weekend. He responded telling me that not only was it OK to park my vehicle, but that he would give me a car to drive and continue out trip. I was taken aback by the kindness and generosity. Mounce diagnosed and repaired my vehicle to be ready by the time we came back to complete the purchase of the other vehicle. Great group of people and truly a rare find. Many thanks and I would highly recommend them to anyone.

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Dalton Jones

Just bought a car from Mounce automotive. They are very accommodating. Excellent customer service. Fast and friendly paced.

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Mike Ferris

A great place to find a great car and a great deal. Tim was also great explaining everything and making it a pleasing experience. If you’re in the market for a car and you’re looking for a business that is no pressure, Mounce Automotive is the best local choice- start here to find a car that looks good, runs good, and gives you a price that will make you smile. I know I’m smiling.