Custom Auto Repair and Sales IL 61025

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Max stroud

I had a great experience with this dealership and how it was ran. Bill was super helpful and made everything easy to understand. The service was top-notch, and I felt like they really cared about getting me the right car. I'd tell anyone to go there if they want good service and a friendly person to help them out.

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Evan Etayem

Probably the worst shop ive ever been to. I had an audi a4 that needed some simple diagnosis for smoking out the exhaust and hesitation issues. I highly doubt this dude even looked at my car because all he told me was it was all in the CVT. As far as i know a fuel trim code and HPFP codes are not transmission related lol. I then went again (silly me) for a new starter a few months later. It took this dude THREE WEEKS to even look at my car and i had called numerous times and had just been put off every single time… eventually i had gone to look at my car just to find it sitting on the top of this hill covered in salt and bird poop which is exactly what i wanted from a nice shop experience. Next day i called a tow truck to get my car picked up and moved to a different shop and the owner bill has the personality of a cactus so he gives me this very short “it would have been done today” and that was all. This dude does not like to talk to people at all and told me it would’ve been done the next day after i sent it in so i kinda lost his trust in the whole finish up thing. After i had taken it to a different shop and had it professionally diagnosed and repaired it turns out it needed a few grand put into my Audi. Would've been nice if i got the right diagnosis the first time. This guy is sketchy and has absolutely no personality whatsoever. Id highly recommend finding another shop to work on your Audi or VW but he doesn’t work on those VWs anyways because “they're not the same”.

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Christian Bearden

Finding an Audi in Dubuque at a reasonable price is difficult. Repairing an Audi for a reasonable price is harder. Bill makes it happen.