AutoZone Auto Parts IL 62948

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Little Nero

These people are fantastic, they are so helpful and on their game. I'd recommend everyone in this store to help with all of your auto needs. If they can't help they will refer you to trusted local repair shops they know and work with to get you vehicle fixed right. Young man who is the store manager is so knowledgeable and incredibly polite. The best auto shop in town!!!!

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Bianca Nichole

Wouldn’t go to autozone in herrin for nothing! I went there last night to get headlights for my car because the low beams are horrible, the guy asked if I wanted him to put them in for me, told me him sure( didnt think it would be an issue) needless to say I now have no light on one side. He told me after messing it up and having to drive home ( at night with my baby in the car )with one light because he not only messed up something he didn’t fix the light that basically it was my fault. Then didn’t sell me the “ socket “ I need after saying they had it. So after charging me 70$ for lights he messed my light up and now it could possibly need professional repair or work done. Mind you I just bought the car 8 hours prior and ALL my lights besides the one fog light ar bottom of car worked they was just horrible so I wanted brighter lights.

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Naomie

I love going to the Herrin Autozone! Eden especially went above and beyond the basic customer service expectations. She helped me add coolant to my car one day and she has educated me more than anyone else has on car information. She is so sweet and helpful and I am so happy that I am able to walk into the store and not feel like I am being upsold on things I don't need!