Ritter's Auto Repair IL 62854

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Ben Pajeau

Ritters auto repair was able to get my vehicle in with short notice and repair by next day when we were already down a vehicle from hitting a deer. Repair was made with oem parts and delivered to my house. I highly recommend them!

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Lena Wiltse

I was on my way home from a roadtrip and my car broke down! I had never been to the area I was stuck in, but Ritter’s Auto was the absolute best! They didn’t have the parts my car needed in the shop but they got them in a timely manner and my car was finished up very quickly considering, and because I wasn’t from the area they offered to drive me to get food! Some of the sweetest people! Totally recommend them!!

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David & Alana Kirkman

If I could give them more stars I would!!! These people have hearts of gold! My son was traveling home to Iowa from Alabama and hit a huge pothole on the interstate in Illinois blowing his tire, and I'm so thankful it happened near the exit to Ritter's. I made the call to them from Iowa and let them know what happened and they send out a tow truck to get him. He was towed to the shop about 4:50 pm. They looked things over and realized that the rim was also bend and was not able to have the extra tire we had in the trunk put on. So the owner called me and let me know this. He then offered to drive him to Salem (12-15 miles away) to a hotel, he waited while he was checked in and made sure he could do a late check out since they needed to find a rim before they would be able to get him picked back up. He made sure that my son and I both had him cell phone number so we could call if we needed anything. The next morning, they went to 2 different salvage yards and were able to find a rim that would work for his car. They got the rim and tire on, checked out the rest of the tires and took care of another one that was slightly affected. They had him on the road by noon. I was able to pay over the phone with a card no problem. The cost was under $300, including the tow. Then to top everything off, the owner called me to check in on his trip hours after, to be sure we were pleased and that things were going ok with his new rim and tire. These people felt like angels to me going above what they had to do, they even offered to go sit with him while he waited for the tow truck if that would help us feel safer. I'm so thankful there are good people left in the world!!!