Schmitt's Truck Repair Inc IL 60007

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OverDrive Trucking Inc

If it was possible to leave a Zero Star, then that’s what these guys would of gotten. And Unfortunately I didn’t check the reviews before dealing with these guys. I had my Freightliner towed in the manager said it’s $450 an hour iam about 4.6 miles from the shop. So I figured an hour should be enough time. He then tells me since they have to drop the shaft it may take two hours. This was around 1:35PM. At 3:15 I called to see how much longer is this going to take they said they were coming around. They dropped me off at the hotel super 8 about half mile down the street at 5:10, and said they got to the shop at 5:15. After all of that they decided I should be charge for 4 hours. SMH this is just for the towing. At 8:00 next day I called to let them know let me know when the mechanic starts on the truck and as soon as he finds out what wrong. Mechanic Brian calls me at 10:10AM to ask what the problem was with my truck suddenly dying and not communicating with the computer. I explained this to him. At 12:40 Brian calls me back to say they found that a 5amp fuse was blown. Making the ACM unable to communicate with the trans and ignition etc. and they don’t know why it happened but this is what they found and the truck runs after changing the fuse. Brian asked if I want them to continue to check to see what caused the fuse to blow. I said no I’ll take it like that. Manager calls me afterwards to tell me the bill is $3100. 4 hours for towing and 5 hours for shop work. When from the time Brian called me to the time he replaced the fuse was 2 and a half hours. Even if they charge me 3 and a half hours giving the time to put the panels back together and drive shaft I’d understand. But 5 hours to find a blown fuse and 4 hours to tow 4.6 miles is beyond predatory. Look if you have some money you want to burn go to these guys otherwise you’re better off anywhere else.

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Mar Pet

My radiator broke. Unfamiliar with area, Towed to the shop. At check -in, noticed sign on wall *no credit cards* I told the mechanic I can pay for the repairs only by cc. He agreed , I agreed to repair truck in their facility. Received quote. Final bill higher than quote. Asked why. Owner, very rude guy, said I mus.. Told him I would pay but under protest. He became very upset and refused to accept cc. He knew I couldn't get cash and that I had no other way to pay. He knew I had to stay in hotel over weekend. Didn't care. This experience showed why they have sign on wall and why many bad reviews. They first tell a stranded customer they accept cc regardless of the sign, so the customer agrees to repair, but. once customer rais issue with final bill hey refuse to accept cc. Customer helpless because they say that sign is on wall but because mechanic had orally agree customer has no proof of mechanic's verbal agreement which would constitute a collateral contract.. This is the way they trick people who need repairs done but don't know the area. They are making sure that, even though you disagree with the final bill, you must pay. As soon as you raise concern about the bill. they will refuse to accept your cc. 4 months after they replaced radiator, it started to leak, had to be replaced. Called owner. He told me that there's only 3 month shop warranty.. I then asked about manufacturer's warranty. The owner refused to file warranty claim with the manufacturer on my behalf. I asked him for the info about manufacturer', he refused. His refusal to give me info is legally contentious as, in reality, his refusal to file a claim with manufacturer, under the manufacturer's warranty, implied that his shop's 3 month warranty overrides or voids the manufacturer warranty. I don't think so!!! I am out of Illinois and decided not to resort to courts but I learned a lesson and, based on it, want to warn others. I urge you to call repair shops in area. Once I got to know how this facility works, I found out that there are actually 5 or 6 facilities in the vicinity. Google and call. If I had time to search and call, I would have paid with my cc as all them unconditionally accept them as long as you fill out a cc verification form. I would also pay, for the radiator and its replacement, 1600 instead of 5300. As I later found out, they lied about cost of radiator. Secretary called me with quote , she said that radiator was 1595. I asked if it was OCM radiator from tdealership. She said it was aftermarket one because an OCM would cost me much more. When radiator cracked, I called Freightliner dealer and found out original OCM radiator was 1512. So it's cheaper than aftermarket radiator they installed. I found out, this radiator costs between 600-1000. Having delt with the shop, I suggest you: 1. ask if they will accept cc payment unconditionally, 2. have them note that in writing, 3. take picture of the form. 4. when you are given quote tell them to give you half an hour to decide and call the dealership and shops around to find out the cost of parts. 5. once you do that, it's most likely you will not call them back. When it comes to warranty, it depends what you want to repair and what you have to pay for it. If it's over 2000, I would rather pay even a bit more, but choose a place that offers one year parts and labor warranty and are not much more expensive than this facility and accept cc. You can always negotiate with them and if they don't agree to some reasonable terms, I would not deal with them. I must however say that, based on my interaction with owner, chances of any negotiation are next to nothing. So, in my case, not only did I pay for aftermarket radiator more than I would have paid for original one at dealership, I also paid for its replacement after only four months because owner refused to file a warranty claim on my behalf. So I paid 3 times as much as I would have at a repair shop located close by, which would have given me one year parts warranty and hassle free cc acceptance. Be careful.

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Oh Boy

?Shop price is: $152p/h? ⛔With a 2hr MINIMUM⛔ ?The sign in the picture says they are open until midnight. THAT IS NOT CORRECT.‼️ They close at 6pm. And stop taking in work before 5pm. Which is totally understandable.? I called the shop at 4pm for a coolant leak on the right side of the MBE4000. It's a line that feeds the bunker heater core. By the time I made it to the shop it was 4:35pm. Ron whom I think is in charge was kind enough to assess the repair and let me know I would be taken care of first think in the morning. He got me a place to park my trailer. And was kind enough to wake me up when he made it into the shop. This review was written in the evening of the 29th. In the morning once repairs are completed, I'll update with cost and satisfaction.