Mason Smith Auto Repair IL 61068

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Brian Bozinovich

Mason Smith Auto Repair has great prices and excellent service. Mason immediately made me feel comfortable bringing my car to him with his knowledge. He gives you straight answers about what is wrong, and finds the best solutions to fix problems. We have brought multiple vehicles to his shop for repairs and every experience has been the best!

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M Mae

Original Review- I ran into a vehicle issue while on a road trip. Called Mason first thing Monday morning and they had me rolling again within hours! Their customer service is excellent. The mechanic who serviced my car explained and showed me everything in detail (which coincided with the engine code I got from O’Reilly). They are personable, knowledgeable, and very affordable. I highly recommend Mason Smith if you find yourself in a vehicle pickle. ? Edit- Turns out my issue ran deeper than we thought. I was 2 miles down the road when my engine light came back on. Mason fit me right back in for a deeper diagnostic, staying late to help me asap. I needed a new turbo. Mason happily spoke to my mechanic in my home state so I would feel comfortable. When the new turbo arrived, his mechanic again stayed late to get it fixed and get me safely back on the road. I can’t say enough about the quality of service at Mason Smith Auto Repair.

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Carol Gort

Such a WONDERFUL car repair shop in Rochelle, Il!!! If you are new to the area, as I am, this should be your number 1 go to for any of your car repairs! I met Mason on the day I had scheduled my appointment for and was actually on the schedule that I would be there and why. Didn't only meet Mason but his Son, Grandparents, wife and one of family dogs. Mason to me is old school and knows what it means to treat his customers how he wants to be treated. This respectful, polite not quite 30 year old does quality work at more than reasonable rates! He talks to you in a language/terminology you can understand, along with taking you into the shop to explain your car's issues in detail. I can say this from experience as I was the office manager for ex-husband in his car repair shop. If you know me at all I never usually say anything positive about my ex, though I do know how I learned a lot about cars and truly like treated respectfully, as a almost 70 year old women. I always seem to get shops that treat women as not knowing anything about cars, not here! I have tried another shop here in Rochell, Il and will NEVER go there again. The owner actually told me how he had put notes in the computer that I was hard to please and demanding. NO I paid you over $1600.00 to fix my car and didn't think it would take 4 attempts, let alone with his attitude that it's okay or normal to not even attempt to get it right the first time. Mason, thank you and your staff for the AWESOME customer service and giving me back a just like new car!