AutoZone Auto Parts IL 60411

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Billy Baker

Wanted to say I got came in a frantic because I got pulled over for my headlight being out I got a warning and came straight there and told them my info asked if we could go out to see if they can put in without me asking which is was lol they took it out and put the new one in I left feeling better knowing I was not going to get pulled over again for that.... loved the service junne

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Mable Johnson

I Replaced the mass air flow sensor in my car and my check engine light would not go out because it hadn't recycled. Went to AutoZone to ask them to clear the code and the young man told me that was not in their company policy. However, when I showed him that on the website that it says that AutoZone will will clear the code. He instantly had an attitude and said that he would check with his manager. After she confirmed that what I said was true. He proceeded to clear the code. I would have preferred him saying that he didn't know and that he would check as opposed to lying and telling me that it was not in their company policy. When clearly on the internet it states that AutoZone will clear the code but it would be best to have the problem resolved first, which is what I actually did before asking them to clear the code.

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Itz Bunny

Worst Case Scenario Of A Store!!! The girl at the front was very unhelpful and had an attitude out of this world. I came to return a part I got from another store since I was given the wrong one, she proceeded to tell me that it isn’t their problem. What kind of customer service that is…I have no idea. She never looked at my receipt either. I then asked her for another part, she never looked it up, she just said no, meaning she just wanted me to leave. I was polite to her the entire time despite how hard it was to be, but that is truly unacceptable.