O'Reilly Auto Parts IL 60473

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Aaron Ceo

This place sucks, manager lies about ordering parts and wasted 2 days of my time with his incompetence. Matthew is a poor excuse of an employee and should be looked into for this behavior. Don't tell customers your doing something and nothing gets done. You said "I'm holding the part in my hand right now." All for me to arrive and nothing be available. Dude you suck! 0/10. If you need service and good customer care I'd recommend skipping Sounth Holland and Hazel Crest locations and going to Tinley Park/ Orland from the gate. If I could give this place 0 stars I WOULD HAVE!!!

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Tim Poortenga

Never again Last week this store "manager" Rosie totally lost respect of all customers by refusing to help a female customer requesting a cartridge of red hi-temp trailer grease. First trip she stated she had none, 2nd trip an employee was shown the cartridge and was in process of being helped when Rosie yelled at the employee to leave or be fired, she then threatened to call the police and have the 74 year old female customer removed. This manager should be fired, a customer should never be treated this way! They just lost a customer advocate for ever!!!!!!! Lots of auto stores with better service!

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Sandra Lietzau

We're from out of state, and our truck started making a terrible grinding noise. We limped into the parking lot and diagnosed the problem. Wheel bearing. The employees went above and beyond helping my husband get parts and tools so we could get back on the road safely. Thank you for being there for us when we were so far from home!