O'Reilly Auto Parts IN 46725

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Anonymous

Horrible experience at the Columbia City Indiana location after getting faulted remanufactured parts. One employee was less then helpful to say the least!!! Left store with two "new" calipers that did not match in color/finish and was told the rust and wear on rotors had nothing to do with the rusted calipers. (The pictures attached are just 6wks after placing new calipers, brake pads, and rotors on rear of a 2021 Traverse from O'Reilly) After leaving very unhappy from the Columbia City location, due to the way the situation was handled, made a trip into Ft Wayne. Thank you to the Lima Ft Wayne location for helping take care of our issue!

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M a poor

Bought 4 batteries last July, put 2 in extra vehicles I drive occasionally. Went to move the one vehicle battery is dead. Put on trickle charger overnight, still dead. Assume battery is no good. Little over a year old figure won't get full replacement but should have some kind of pro rating and get some credit. No! He said 2 months past, how would I like to pay for the new one? I told him if it's only going to last 1 year I will just be buying and paying a cheaper price for it at the Walmart. Nice way to keep business in local owned businesses! No wonder Walmart and Amazon are WINNING! Keep up the good work O'Reilly's. Oh by the way check how much I spend there...... won't be happening again!

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Angelia Huntley

I went there at 7:00 at night. It was dark already. I bought a battery and they installed it for me right then and there on the spot for no charge. And, they were super nice and super helpful! Would go back again!