NAPA Auto Parts IN 46256

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Theresa Fro

Great employees. Very helpful. Did not have the part I wanted but helped me figure out an alternative solution until I obtained the part. Would definitely return. They know their stuff.

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Zach Eltzroth

Store acknowledges store site has said free same day delivery within 5 miles. Store says will not do that, and site has been wrong, mis advertising, according to them, since "covid". They "don't deliver to houses" even though the site charged me and said they would that same day.

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Bria Randolph

Stephanie, the manager, has given me the worst experience I could imagine here. First, when I come in, she tries to immediately turn my away from swapping out my battery under warranty. Since I didn’t have a receipt, which no one told me was needed for the warranty, she didn’t offer to help in any way even though the store I purchased it from and all the info was right on the battery. After pleading with her to work with me some way to find the receipt, she finally looks into the system and says she can call the store “if they have a number”. Why would the store not have a number? Anything to not try and help me. She then calls the store who asked for my phone number and couldn’t locate the receipt. Thankfully I bought it online, and my phone number was right there. How did you not find me? FINALLY I get the battery, go to put it in my car. She gave me the wrong battery ? Now I get the pleasure of going back to the store and twisting arms to help me smh. Ridiculous.