DeLong Auto Group IN 46072

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Alex

A great place to go if you only want your car to work for the first two months! This was my second car from them but unfortunately the same issues with the car breaking down after the second payment. Wouldn’t trust them at all! That information is incorrect in your response. If you want to clarify facts for anybody reading the comment then you should start by telling the truth. The first vehicle that you are referring to is the Buick regal which I had to trade it in 6 months after I got it in 2016 because even after bringing it back to you SEVERAL times due to the oil running out of the car every two weeks and your “mechanic” telling me I was driving it too much because my school at the time was TWO blocks away from the house I was living in. I eventually took it to a real mechanic and they informed me that actually the engine had a crack in it and would not hold oil until I put a new engine in it. I’m not sure where you get your information from but I suggest you get new sources because I have receipts to show proof. I even came in after I got a new car from a trustworthy car dealership and you, the owner, was upset because I didn’t give you a chance to fix it even though I brought the car back to your shop 5-6 times before hand! Your records should indicate that you had to pay me back cash from the extended warranty that was still on the car. My mom has also gave you guys several chances and EVERY SINGLE ONE OF THE CARS SHE HAS BOUGHT HAS HAD ISSUES AFTER 2-3 months. There has also been several Facebook posts made about the shady cars you sell from the people in Tipton. You can try to make excuses all you want but the facts don’t lie and the pattern over the past 10 years is OBVIOUS. I would also like to note that I told your son that I felt like something was wrong with the car after I test drove it and he assured me the back tires were warped. I have also tried calling your dealership all week and my calls have been dodged by everyone except for the women at the mechanic shop. My HONEST review stands and I’m sorry if that upsets you. It says a lot about an owner when they go out of their way to make previous customers look like liars because the are unhappy about the perception of THIER experience with your business. You should do better for the community you say you serve!

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Garrett Brown

I bought a car from this company. They were super easy to work with, very nice, helpful, friendly. Big fan of this place! Everything about it was easy and great, I hope I need to buy more cars so I can come back here, seriously.

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Trevor Kuhner

Easily one of the best experiences I've ever had at a dealership. Staff is very friendly and personable in their operation. They're nothing like the typical horror story "used car salesman" that's trying to get you to leave with absolutely everything they can throw at you. Conversations were very human and straightforward. Will definitely keep this place in mind when buying a car in the future.