Ace Used Truck & Auto Parts IL 61602

Customers frequently praise Ace Used Truck & Auto Parts for helpful, polite staff who quickly locate parts and offer low, reasonable prices, with several noting the option to pull parts yourself to save money. Many highlight smooth counter service and fast turnaround when parts are pulled for them. However, multiple reviews criticize the towing side for unprofessional or reckless driving and poor communication, and several parts buyers report issues with inaccurate part descriptions or difficulty honoring warranties/returns. Some also mention inconsistent front-desk attitudes. Overall sentiment leans positive for in-yard parts selection, pricing, and assistance, while towing and after-sale support receive repeated complaints, setting this yard apart as a budget-friendly, DIY-friendly source that may require extra diligence on tow services and part verification.