Apple Ford MD 21045

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Lorenzo Cruz Jr

⭐⭐⭐⭐⭐ Apple Ford Parts Department The service level at Apple Ford’s Parts Department was absolutely amazing. Even though they didn’t have the part I needed in stock, they went above and beyond to source it for me the same day within just a few hours. Mark was incredibly helpful—he coordinated everything seamlessly and reached out the moment the part arrived, saving me both time and money. Exceptional customer service like this is rare, and I truly appreciate the effort. I’m definitely looking forward to sourcing parts from here again in the future!

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Natalie Crews

Traded the first bronco sport in for a Bronco Outer Banks. The service was just as great the second time around as it was for the first. This is my favorite dealership now!!!! My new Guys were Kendrick and Thomas 100 stars to these guys.

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ROB SIMMS

I had an outstanding experience at Apple Ford Lincoln and couldn’t be happier with the level of service I received. From the moment I arrived, my service advisor Angie, made me feel welcomed and valued. She was extremely polite, professional, and attentive, taking the time to thoroughly explain everything in a way that was easy to understand. She went over multiple tire quote options with me, patiently answering all of my questions and helping me choose the best option that fit my needs and budget. What really stood out was her attention to detail and dedication to excellent customer service. She worked closely with her foreman, Tim Hunt, to make sure my vehicle was assigned to the best technician, which gave me a lot of confidence that my car was in great hands. The communication throughout the process was excellent, and I truly appreciated being kept informed every step of the way. My car was taken in promptly and the turnaround time was impressively quick without ever feeling rushed. Everything was handled efficiently and professionally, making the entire experience smooth and stress-free. It’s clear that the team here genuinely cares about their customers and takes pride in their work. I left feeling super happy, confident in the service performed, and extremely satisfied overall. This was hands down one of the best service experiences I’ve had, and I will absolutely be returning to Apple Ford Lincoln for future needs. Highly recommend to anyone looking for honest, knowledgeable, and top-notch service!