AutoZone Auto Parts MD 20906

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Rafaella Hellen De Souza Silva

I had an amazing experience at AutoZone, the whole staff was amazing but I have to give a special thanks to Carlos. He was incredibly attentive, friendly, and helpful from start to finish. Not only was he quick, but he truly went above and beyond to help me with my issue, he came up with solutions, explained everything clearly, and made me feel completely taken care of. It’s rare to find a staff so dedicated and kind in customer service. Thank you so much, Carlos! You were exceptional!

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Lourdes Ferrufino

I rarely write reviews, but this time I consider it necessary to publish it. I arrived at this AUTOZONE located in 12209 Veirs Mill Road Silver Spring 20906 and the service that DAGMA and CARLOS gave to us was exceptional. They were attentive, helpful and friendly. They moved , attending to us with great interest and respect. There were no prejudices, racism or discrimination. I am Hispanic lady and I was accompanied by my ex-husband who is Black American and they did all the diagnoses and evaluations to check the proper functioning of my vehicle and be able for us to make the correct purchase. If you want good service, please visit this store because Dagma and Carlos work there and they will provide you with exceptional service.

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Kirubel

Service is good have good warranty’s on batteries. But, their system needs upgrades the fact that they only replace your battery warranty is through a phone number needs to change if you where in an emergency when you needed the battery and you lost your old number or used a family members number that will be problematic. Plus they don’t change your battery if it anywhere else but under the hood.