Wernet Enterprises MN 55076

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Y Farhan

Don’t buy form here Thomas is operating this business even though it has been dissolved . See attached image directly take of the company It’s inactive I purchased a hybrid vehicle from this dealership and shortly after the sale check engine light came on with code. It required immediate hybrid battery replacement, which was not disclosed at the time of sale. When I contacted Tom about the issue, I was told to buy individual battery cells and replace them myself and to “go online and learn about cars.” This was inappropriate advice, as hybrid batteries operate at very high voltage and can cause serious injury or death if improperly serviced. In addition, the vehicle was promised with two keys, but only one was provided. I was later told to program the second key myself, which costs hundreds of dollars. The vehicle also had a defective in-dash touch display, non-functioning Bluetooth/AUX connectivity, and a windshield washer sprayer that did not work. These issues were not disclosed at the time of sale and directly contradict the dealership’s representations about vehicle condition and inspection.

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Kailey Bucklin

Made a confirmed reservation for a small motorcycle trailer only to have him rent it out to the guy in line right before us and not have another one for us. Guy seems shady as all hell too! Go somewhere else! Response: I arrived early to rental appointment! Owner stated "They missed our reservation" tried to force us off another trailer that was too heavy for our car. DO NOT RENT FROM THIS CREEP

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Steve Lavigne

Think twice before conducting business with the typical used car salesman. Rented a small utility trailer for a one way haul and had a designated pick up time due to time restraint. Did all paperwork online in advance only to be told nope has to be done here at the dealership. After the half hour “system freeze” a new contract was issued. Was told they inspected the trailer very thoroughly when it was dropped off but when I inspected the trailer myself i discovered a tire that wouldn’t have made it 50 miles. Asked for a spare tire and was told they do not offer them. Never hooked it up and waited 2 hours for the repair shop to show up from a mile away. Now my pick up was completely messed up and then saw they charged me $70 for insurance against breakdowns while on the road. When I complained I was told to call a call center who agreed to remove the charge only to then replace it with a $94 charge for “roadside assistance “ even though the trailer was not hooked up when the bad tire was discovered. Was told a manager would call to straighten it out and 5 days later the call has yet to be received. When I call Tom Wernet all he says is nothing he can do. Not about the money it’s about the shady used car tactics. Beware of this place!