E & M Towing & Storage MS 39532

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Ferrin Thomas

Seemed like a rip & jip. Our granddaughter parked at a biloxi convenience store (and she should not have) and was towed to this facility. They wouldn't take a credit card, so my wife took her cash. They had told her $200, but when she got there they wanted $245. The $45 was for "additional fees". When asked what for, they said "taxes and fees". Taxes for cash? I wonder if they filed that payment on their income taxes. Maybe I'll look into that. Tell your young people (not that they would listen) not to park at convenience stores or any non public parking places. Our granddaughter thought a convenience store was public, I will never no why. I'm not in her corner for doing this, but im thinking of buying a tow truck!

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Tim Caldwell

Twice I’ve been put in a position where a state trooper had my vehicle towed as far away as they could. Luckily e&m were the ones who picked them up. One person stayed open over an hour for me to get there in time to get my car out and just today I explained to the manager about what happened for them to tow my truck last night and he completely showed compassion and concern for my situation and took over $200 off the coast. They have a policy and are a business that has to make money but be respectful and honest with them and I guarantee they will help you out. They didn’t even know if my truck was u locked after it was secured on their facility, meaning no crooks work there that try to dig in your vehicle and steal. They were a blessing to us today. Thank you so much! ??

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Ryan Borja

These guys were amazing !!!!! Broke down in middle of night with my 3 kids. They came and got us. Took us to hotel. Then took me to get a rental car. And helped me move my belongings to rental to get kids home. Robby was the guy Can’t say enough about these guys Above and beyond. I’m very very grateful Thank you so much guys. I will not forget the kindness you showed me and my family brotha. ❤️