AutoZone Auto Parts MS 38655

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Willie Mounce

Customer service is outstanding! I can’t recall the young man’s name that helped me, but his customer service skills were superb. I know he attends Lafayette High School and he’s in the lineman program. Great kid! He took so much time out in assisting me. I had taken my car to a competitor in Tupelo. They said my battery was good. This young man tested it and said you definitely need a new battery. He cleaned all of the corrosion and build up off of the bracket and the terminals. This kid needs a raise or some sort of recognition Auto Zone. He definitely won me over as a customer at Auto Zone. Thankful to see a young person his age with such tremendous work ethic. He will definitely go places.

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Monica Cosentino

They were so, so helpful!! Truly the sweetest staff ever. One of the guys was so quick to help me with an issue I had with my tail light and was so knowledgeable on the entire situation. Best service I’ve ever encountered!

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Shirley Morgan

I went to this store to get a windshield wiper replaced on my Tahoe. I recently had surgery and couldn’t replace it myself. Matthew was so nice in helping me pick out the right blade and putting it on. When I tried to use it it still didn’t work. He took the part attached to my vehicle apart and tightened it up which I am sure is more than he was required to do. I am short plus my arm is in a sling so there is no way I could have done that myself. It’s nice to know places still have employees that care about customer service. I also bought a battery from here about 6 mos ago and received the same level of courtesy and assistance.