WM - Milam Landfill IL 62201

B

Beth Buenger

My biggest complaint is in their customer service. It's pretty much through the WM app. I hate their app, it is a loop of wasted time to get to a person. The person is not always helpful and there are delays and much effort via email to get answers, where you have to contact them more than once. The driver and pickup services are fine. They do not have recycling in our Belleville area. I don't know what competitors charge so I cannot say whether it is a good value or not.

E

Elliott OClaire

Finally received my bins the day after the service start date. So basically late. Most companies do not wait until the last moment to get you their product. Then the bins they delivered were filthy and beat up. Every waste management company I have ever used initially deliver clean newer containers that don’t smell like a dead animal and have holes in the bottom.

K

Keith Foy

Very shady billing practices. They force you to sign a contract that does not spell out any of the additional charges that may come up. When you call to cancel or move service, they just make up charges & the amounts of said charges. This is after completing the entire contract term!!