Bates Automotive & Restoration Center MO 63019

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Samuel Bilzing

Jeff and Ryan are amazing, went to couple shops around the area and they were the only ones to really help. We broke down at the Casey’s after driving back from Cape Girardeau for work and being how most shops are nowadays, busy as hell, Ryan and Jeff went above and beyond. I’m all the way from Pacific, Mo. and will now take my business over to them. The nice Lady at the desk while on the phone also was listening in and also gave us a couple local phone numbers in case we needed to tow. Can’t say enough how impressed I am with there professionalism. Thank you again guys. If anyone is looking for a local shop that will attend to you even if there busy, these guys will.

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Austin Horn

Let me start with the fact that have been using bates since they were just a small shop in pevely and up until today have had no issues with them at all, but my car came in for a radiator fan, hose, and an intake manifold and after they claimed to have fixed it, they started my car and blew the turbo and sucked oil into my catalytic converter essential destroying both. I attempted to resolve the issue with the owner and despite my years of loyalty they refused to make it right and blamed me and saying it was a coincidence. Im not sure what changed but I cant believe the shop i called my mechanic did this to me. Took 2600$ from me, broke my car and still have to have it towed away. Shop is now claiming i said and quote "said they damaged the turbo by not filling coolant correctly" i never once said that but I did in fact tell them they should have verified everything before turning the vehicle on and doing more damage the owner is now lying to try and make me seem like an uneducated ignorant person instead of just owning up to one mistake. I even recorded the whole phone call because I knew this exact thing would happen so yah

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Y anna

Charged $70 to check a code I already knew was thrown (you can get it read for free at other places) , I expected to them to do a further inspection and that wasn’t done. Then was told 2500 for a part which is more expensive than the OEM part. This place just wants your money.