Northtowne Body Shop MO 64118

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icecrystal97

Northtowne, do yourself a favor and fire Melissa before she makes more customers go elsewhere. I witnessed a woman come in who just had work done on her bumper and she said the bumper came off. Melissa flashed attitude on top of attitude. She couldn't be bothered to help the woman with anything. Lots of exasperation and self loathing complaints that everyone left her (Melissa) alone and went to lunch. Melissa treats her job like a meaningless chore. Give the job to someone who actually wants to help people.

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Sandy Hudson

Fast, efficient and looks out for the customer. Not only when assessing your car but afterwards. I left a pair of Chiefs sunglasses even after I was sure I had everything. They had found them and I was able to pick them up. It might seem like a small thing, but in the midst of my car being totaled and everything that goes along with that, this was huge for me. Thank you again.

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Elizabeth Mortallaro

Worst experience. Came for an estimate and met Melissa for scratches on the passenger door caused by a dog. During the 30 minute appointment; she gave very little information to what she was doing and did not speak to me about anything. She kept repeating “what” and “this makes no sense” at the computer without giving any explanation. Walked outside two additional times without speaking to me to look at the scratches I already showed her. Asked two additional times if this was through insurance which I said no. Then proceeded to give an estimate for over $2000. One of my previous vehicles was referred here for a wreck to the front bumper which was covered through insurance and they quoted $850 for damage. Everything about this experience was odd. Do not recommend.