Firestone Complete Auto Care NE 68113

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Colleen Wallach

I made the mistake getting an oil change from an express place. The place told me I had a slow oil leak and recommended taking it in to the dealer. I took it Firestone and just like the snap of your fingers, they found the oil plug gasket was bad. If I had taken my vehicle to Firestone in the first place, they would have found the problem right away and fixed it. I can always count on Firestone to give me not only the best discounts but the best service. Thank you Firestone.

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Anita Zayas

​I took my vehicle in for a simple headlight repair because they diagnosed the issue as a corroded wire. The sheer audacity of the final bill was overwhelming: $600.00 to replace one single wire! That is not just expensive; it is a shocking, unethical exploitation, and I feel they are absolutely preying on people, including our military community near Offutt AFB. ​However, the real slap in the face is the quality of the "workmanship." Instead of taking the few minutes required to properly remove the plastic wheel well liner to access the wiring—which is the correct and professional way to perform this job—the technician lazily and DESTRUCTIVELY CUT THE PLASTIC LINER as a shortcut. ​I was furious when I learned they didn't even bother to fully remove the piece they cut. Now, there is a section of sharp plastic that is still partially connected and is actively rubbing directly on the tire! This isn't just poor work; it feels like an act of contempt for my property. I am deeply concerned about the unnecessary safety issue and tire damage this shortcut has created. ​This establishment charged a premium, highway-robbery price for a shortcut job that was performed with zero care or professionalism. They took advantage of me and actively damaged my vehicle in the process. I feel betrayed and genuinely angry. ​PLEASE, for your own peace of mind and wallet, stay far away from this fraudulent shop. Do NOT trust them with your vehicle or your money. Absolutely unacceptable.

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Kassidy Brown

The staff was so helpful in assisting us timely and effectively. They were professional and got our tire issues resolved very fast. Thanks guys!!!