Pep Boys Auto Service & Tires NJ 08201

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Nicole Fleischhauer

I had a great experience at Excellence Oil Change. Sam and the staff was professional, efficient, and didn’t try to upsell me on things I didn’t need. They explained everything clearly, got me in and out quickly, and the pricing was fair. It’s hard to find an honest place you can trust with your car, but this is definitely one of them. I’ll absolutely be coming back and would recommend them to anyone looking for reliable service.

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Frankie S.

Shoutout to the entire team at Pep Boys! I always come here for my tires and oil changes, and every visit is a great experience. The staff is consistently pleasant, welcoming, and professional. Their outstanding customer service makes it easy to keep coming back and always feel comfortable and taken care of.

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Tierra Harris

I had an excellent experience at this Pep Boys location. From the moment I arrived, the store was clean, organized, and welcoming. Most importantly, the customer service was exceptional. Sam was absolutely awesome—attentive, patient, and genuinely helpful. My truck had an issue that required Triple AAA to figure out the logistics, and Pep Boys graciously allowed me to keep my truck there during the process. That level of understanding and accommodation truly made a stressful situation much easier to deal with. Sam kept me informed, showed great professionalism, and made sure I felt supported the entire time. This is the kind of customer service that keeps people coming back. Highly recommend this Pep Boys for both their cleanliness and their top-tier customer care! ~Jermaine