Eagle Auto & Truck Services NJ 07981

F

Freddie Fong

I recently caught some road debris on my back, right tire. After 11 hours on the side of the road and many calls later for assistance, Eagle Auto Truck service, Whippany, NJ, were the only one who answered the call and completed the pick up/drop off service. They were fast, efficient, and professional! The other non-pos review….at least this team knew the direction I was headed on I-84W. I digress. Thank you again Eagle Auto Truck service in Whippany, NJ!! Without your constant communication and understanding of my situation, I am eternally, grateful!!

R

Rachel Brink

This was one of the worst customer service experiences I’ve ever had. I was treated in a discriminatory manner, repeatedly questioned without justification, and charged $600 with no meaningful service or resolution provided. The employee named Rich was openly rude, dismissive, and unprofessional throughout the interaction, which only made the situation worse. There was no attempt to help, explain, or take responsibility. The entire experience felt predatory and unacceptable. I strongly recommend taking your business elsewhere.

D

Deann Wells

I was rear-ended in my rental car in NJ while visiting and the NJ state police called Eagle to tow away my car. They were extremely fast and professional. Because the other driver was driving a 9 passenger van, the police asked the driver Carlos if he could drop me off since their cars would be full with the 9. Not only was he nice enough to drop me off at a (very) nearby rental facility to get a replacement, he talked me through a few things and was patient enough to wait while the police finished gathering information. His truck was also the cleanest I've ever seen. Thank goodness for the police calling Eagle! Best tow experience ever!