Meineke Car Care Center NJ 07031

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Denise Martinez

I've been going to this my Meineke shop for 10 years now and they've always helped me to the fullest. My son takes his car there as well I can't say enough about all of the staff members. Kristen, Harry and all the other mechanics have been great with us far and beyond. All the work is done efficiently they tell us what's going on give us the cost and do it efficiently. Love my guys!

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Nicki Drzewinski

Wow. I am in disbelief of the mind games and poor service provided here. I took my car here in early November because my coolant was low. I trusted when they said I need a new radiator and 2 hoses and that’s the reason for the leak. I agreed and paid the $1800 in cash since they also charge a 3% card fee for service. After picking up my car I assumed the problem was fixed. Ever since coming here there’s been endless problems. A literal day after getting my car, the light came on saying oil was low, because my car was burning it off. I brought it in to advise. After arriving they tried to open the hood, however, were unable to because they broke the lever. I was patient and understanding, things happen. Two weeks later the coolant was low again. They blamed this on an air pocket. Frustrated but understanding, I had them refill the coolant because they said there’s no problems. Every 2 weeks since November (total of 5 times) I have taken it back due to the coolant leak and being low. Meanwhile the manager Henry acts like I’ve only been a couple times and dismisses the absurdity of this. I provided sufficient documentation (on two occasions) of a literal leak on my driveway and showing the coolant was visually low in the bottle, in addition of course to the dashboard light beeping endlessly due to coolant being low. They said there was no leak that they could find, probably is a sensor issue. The photos literally show it’s low. I’ve even had alternative mechanics support my observations. Yet they’re still acting like that’s not true? The gaslighting is crazy! It’s clearly not a sensor issue, my literal eyes see it’s low I don’t know how a mechanic is confused. They continue to refuse a refund because they “can’t find a problem” and “isn’t related to the radiator.” How convenient. So just saying you can’t find an issue is your nonsensical excuse out of the refund? If you don’t have the skills to determine an issue then you are clearly not qualified and should return the payment so I can take it somewhere reputable. These mechanics do not take this work seriously, having an unsafe car can put myself and my children in danger. I brought it here to have the low coolant issue fixed. It’s like if I came to change my tire and instead they charge me to do an oil change. Like yes you changed the radiator but didn’t fix the issue I came here for. Rather than solving the problem they ultimately said after over countless times being here to take it to another Meineke for warranty and refund. When I did that, the other Meinekes said it has to be from the same location. My favorite part is the last time there the manager tried to address me for being upset yet after being a part of this literal circus, I’m not sure why I would be happy and keep being patient. Still have a problem and have missed work and wasted money and time here to no avail. Stay away!!!

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Peter Rennie

My Daughter broke down with her car on Thursday night. They assessed the issues with the car on Friday which was a broken driveshaft, brakes ,etc. They gave me a breakdown of all the repairs needed. I had them do the driveshaft and brakes and an oil change. The car was ready by 10am on Saturday morning. Fast, reliable service, at a reasonable price. Highly recommended!!