C & C Towing and Auto Repairs NJ 08863

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Kevin Shah

I am posting this to document a discriminatory interaction that occurred during a business visit to C&C Towing and Auto Repairs. I am a Sales Representative and I stopped by with my manager to introduce our company and discuss maintenance and supply needs. The shop was busy, and upon arrival I parked in a spot I believed would not interfere with operations. In hindsight, I acknowledge the parking may have been improper. When it was brought to my attention, I immediately apologized and took full responsibility. However, during the conversation inside the shop, an individual who appeared to be in a supervisory/owner role said: “So you come here in a Tesla…” and “The Indian decided to come to my shop and park across three spots like that.” I had already apologized for the parking issue. My race had absolutely nothing to do with the situation. Referencing my ethnicity in that context was unnecessary and inappropriate. If my vehicle needed to be moved, that could have been communicated directly and professionally, and I would have done so immediately. Instead, the interaction escalated to include a racial remark, which made the situation hostile and unprofessional. I am not posting this to create conflict, but to accurately document what occurred. Professional disagreements should remain professional — without racial commentary. I hope ownership addresses this appropriately so customers and business representatives are treated with the professionalism and respect they deserve.

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Juan Sanderson

Oh, what a gem of a mechanic! I took my girlfriend’s car in for a coolant leak, and he quoted me $600 to fix some brackets. Two minutes later, it’s suddenly $1,100—amazing how prices just soar! After I got the car back, he offered to replace a lightbulb he’d removed himself—so generous! But wait, he also managed to damage the undercarriage panels. When I pointed it out, he acted confused and then threatened me to get out of his shop. Classic move for a thief: blame the customer for your shady practices. What a dishonest con artist!

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David Aaron Rudd (David)

Charlie has been EXTREMELY helpful with my vehicles. I'm lucky to have this trustworthy shop so close to my house, but if I didn't, I would come here anyway. They're busy and they stay busy, but they're always friendly and ready to solve problems.