AAMCO Transmissions & Total Car Care NJ 07506

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Shannise Jolly

1 brought my vehicle to Aamco Station at 262 Goffle Rd, Hawthorne, NJ, for a safety check due to occasional stuttering. I requested one of the mechanics, to inspect my vehicle without performing any repairs. I notified the mechanic that I would be going out of town and would have limited phone availability during that time. The mechanic assured me that this would not be a problem and confirmed that there would be no fees or charges for the inspection. He stated that if any issues were found, he would inform me, and we agreed that if repairs were necessary, I would return to have them completed. The next day I reached out to a mechanic who informed me that he had disassembled my vehicle and provided two estimates: one for $2000 and change, and the other for $3000 and change. The estimates were provided to me via a document that was later removed. I became extremely disturbed and annoyed, as this differed from our agreed-upon terms. I had previously informed him that I would be out of town. The situation caused me significant distress, affecting my ability to sleep and impacting my overall well-being. I contacted the mechanic the following day. He stated that he replaced my transmission with a new one and I owe him $7,000; please come pick up your car, it is ready. I don't want to charge you $75 a day for storage. I stated, 'We never agreed on this, I didn't authorize you to make any repairs on my car, I don't owe you anything.' It caused me so much distress and I wound up having to pay $ 2064.00 on work I didn't agree on. I'm warning you don't waste your time going to this Aamco. The mechanic is not honest and will scam you out of your money. He's all about getting paid, he’ll try to get you to apply for a loan it's so fraudulent and simply a waste of your time. Do yourself a favor and go somewhere else ????

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Jim Benedetto

AAMCO of Hawthorne N.J. Is the best place around for your transmission repair, other mechanical repairs & even body work. The staff work comprehensively with you on the issues you have and work with warranty companies like “Car Shield” that for the majority of repair facilities find impossible to work with. The company keeps you constantly updated on the repair process when dealing with the required approvals for what can be a difficult process. They have a great staff of mechanics! Highly recommended.. Very fair pricing on repairs along with their guarantees. My VW Beatle had repairs and some body work and runs like new even with 295k miles on it! A+

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Tim Griep

STAY AWAY AT ALL COSTS! I had originally brought my car in for a code u100 (Lost Communication with ECM/PCM). I was told I needed a new transmission which ran me about $6000. After the car being in the shop over a week I called an asked for updates on my car and they had told me they were waiting on parts to arrive. After a little over 2 weeks they had updated me that there was water in the trunk and that this damaged the communication from the ECM to transmission. Finally 3 weeks in and learned the ECM needed to be replaced an extra $1200. From my perspective it seems they did not diagnose the car issue properly and we’re not the least bit understanding of my frustration. On top of the situation both the lady at the front desk and the shop owner were not easy to deal with and at times rude to me. After over a month of having my car I finally picked up the car and everything in my glove compartment and center console was left on the passenger seat. On top of that I was given back a broken key fob. AVOID THIS SHOP AT ALL COSTS. NOTHING BUT A HEADACHE AND DECEITFUL BUSINESS PRACTICES.