Town II Auto Body & Towing NJ 07461

J

Joshua Rothstein

Horrible experience, terrible service, would give them 0 stars if I could. Held onto my car for 3 months with very poor communication on a very minor accident and refused to let me move it to a different shop after a month without charging me 5k+ for “storage” fees. Now for the work, I had to bring the car back at least of 4 different times, for either missing parts from the repair (weather stripping for front bumper, rubber stop for hood) missing interior pieces they forgot to put back in the car (OEM privacy screen) and new issues that originated from the repair (interior lights not working, driver seat rattling, and my passenger heated seat not working. On one occasion the “owner” of the shop Tom yelled and cursed in my face when I was displeased with the work that was done on the car. None of this mentions that the estimate was extremely expensive on a repair that was primarily body work and replacing seatbelts. Truly horrible experience and I now go out of my way to not recommend this shop.

J

Jay Birdie

Great experience, considering this was my first ever car accident. Excellent experience to work with Town 2. Extremely transparent and professional. 4 thumbs up. Highly recommend this shop for body work. Daily updates on the progress of work being done was a super plus!! Thanks for taking great care of my car.

C

Carol Slaff

We can't say enough good things about the service and quality of work done at Town II. Billy and Tom were in constant contact about my car and it was immaculate and like new when we picked it up last night, and it has over 100,000 miles on it! We have used them for multiple cars, over the years, and each time we leave, we feel treated like family. Thanks, Billy and Tom, it's so nice to know you're so reliable!