Better Auto Care NJ 07033

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Victoria V

If I could give this place, zero stars, I would. Originally, I brought my vehicle here and the mechanic sounded like he knew what he was talking about. A day later he calls and states that there was an additional issue with the vehicle that needed to be repaired, which I was fine with. When asked for an itemized receipt of the costs of parts and labor, and a few questions regarding the repairs, he told me to pick up my vehicle and that he did not feel comfortable working on it. Caught off guard, I asked why, he stated that he didn’t like being asked questions and would not work on it. I don’t know where in the world a business would expect someone to not ask questions or ask for an itemized receipt when spending a large amount of money. No one was ever rude to him or tried to make him feel like he didn’t know what he was talking about. Seems shady and I happily picked my vehicle up. Lacking in professionalism and communication , big time !

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Christian Lau

I've been coming here for many years. I have an old Subaru I don't take to the dealership anymore. I purchased a lift kit and had them install it. I also purchased tires via tire rack and they installed for me. I had a leak I thought was coming from my oil tank but it was from my transmission which made sense bc I wheel alignment issue and the mount was loose. They replaced my brake pads and rotors and cost was very reasonable. The work is good and honest but customer service may be lacking. It's an auto center in Kenilworth not the 4 seasons.

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S

I did not have my car checked here however the person who answered the phone was super helpful. I needed to get my car inspected but the guy who answered the phone informed me that since my car is not 5 years old that I can get it done for free at the DMV. He throughly explained what I needed to do. He was very helpful and I am most appreciative. Other places I called in the area did not take the time to explain so this guy saved me a lot of time and money. Thank you again