NAPA Auto Parts - Hometown Auto Parts NJ 07075

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Gemelis Almonte

I do not recommend this business at all. My husband and I had a very disappointing experience with this specific location. We were looking for a particular item, so my husband called the store and spoke with the manager, Paul. He told us they had two of the items in stock and that another nearby branch had three more. Paul also offered us a “discounted” price because of the quantity we were planning to buy, which made us think he was trying to be helpful. When I arrived at the store, he showed me the correct item. However, while I was paying, they switched it and put a different item in the bag. When I went to the other location to pick up the rest, they told me they did NOT have the correct item. The manager there checked my receipt and said, “Yes, this is the item you paid for,” which is when I realized that Paul had tried to sell me a cheaper, incorrect product while making me believe I was getting what we originally called about. When I returned to Paul’s store to bring back the two items, he told me that if my husband still wanted the correct cables, he could get them the next day—but at the real, full price. I wasted my time and gas thanks to him. I will never do business with them again. They clearly thought we wouldn’t notice the switch. They will not get my money.

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Donna Affuso

I had to have a battery replaced in my car I called. They said come right over we do that. Took about 10 minutes explained everything to me and it was done. Kyle was very efficient very informative and very professional. Totally recommend anyone to go there.??

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bazemore tanisha

Always friendly and great prices ..the best customer service ever.