Substance Salon & Barberspa NJ 07070

A

Antonella Dininno

The attention to detail was impressive, and Manny made sure everything was perfect before we left. My son walked out feeling confident and really happy with his haircut, which says a lot! It’s not always easy to find someone who connects well with younger clients while still delivering such a high quality result, but Manny did exactly that.

B

Brendan Meade

Between my wife and I in the year 2025 alone my credit card has charges for over $2,600 at Substance Salon. When I first started seeing Nick Ricarte the hair cuts were 50$ for 1.5 years, then one day he was upgraded to Level 2 and the price went to 75$. I continued to come, and continued to tip a consistent 25-30$ per cut. My schedule was every 4 weeks I got a haircut. On a previously scheduled day I had a medical emergency at work and missed an appointment, Nick was too good to even answer my text message apologizing or any opportunity at a reschedule. He did however have the front desk send me a text stating that if I wanted to be seen in his chair again I would need to pay the full 75$ fee for the service. Out of principle I never returned. That policy is not clear anywhere, and a 100% no show fee is excessive. During my time there, the skin on the back of my neck where the skin fade was being performed every 4 weeks was developing what I thought were ingrown hairs. It wasn’t, it was transferred to my hair follicles by Nicks filthy uncleaned buzzers. Confirmed by my dermatologist today. I’ve had a new barber for 5 months, nothing, not even a razor burn. I’m disgusted that I was exposed to that for so long, I’m appalled that these people don’t train people how to retain good clients. It is a master class in overpricing your self worth without providing the service you are claiming you do. And in a dirty environment. I would never ever recommend any aspect of his services or client relationship capabilities.

b

bridget geib

I had an amazing experience at substance salon. My 16 year old son had not gotten a haircut in about five years. Manny was exceptional. He took the time to listen, offer suggestions and styling tips and help to choose a manageable hairstyle that suited him. The transformation was truly remarkable. Manny is clearly very skilled and passionate about his work and the fact that he spent time to listen to my son meant the world to me. The environment of the salon was welcoming and professional. I would recommend to anyone looking for top level styling experience.