Firestone Complete Auto Care NJ 08085

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Karen Holland

Several weeks ago my car broke down on the New Jersey Turnpike.I was towed off the turnpike and taken to Firestone Auto Care.Unfortunately, I misplaced the information to make this post and that’s why it’s so late. My experience with this company has restored my faith in people. The people who serviced my vehicle were outstanding! It was very difficult to reach my spare tire because I didn’t have the car jack to reach it. The young man who worked on my car took the time ( at least 40 minutes) to disassemble my back door and retrieve my tire . I was so emotional and couldn’t believe how much effort and energy he took to get me on my way. I cried that someone would work so hard and diligently for me. Again , thank his experience has restored my faith in people and I want the world to know how grateful I am for the guys at Firestone! God Bless you both !❤️?

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Madelena Chiulli

Are they friendly and welcoming? Of course. Do they honor their warranty? Definitely not. Do they offer the appropriate services for your vehicle? Nope! Does the customer service hotline answer and seem helpful? Yep! Does your call get returned in 48 hours as promised? Not a chance. Am I still waiting for that call back I was told I’d receive after escalation? Good thing I’m not holding my breath. If you want to get ripped off. This is your spot!

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Bob Bob

The most honest manager I’ve ever met. I had a hairy situation happen. Things were professionally handled and proper utilization of skills, respect and honesty were implemented. I highly recommend coming here over any mechanic shop in the area. If you want trustworthy managers and mechanics, this is the place to go. That’s why their rated number one within the area from 50 stores