Advance Auto Parts NJ 07512

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have a happy day

Management of Advanced Auto Parts, Rt. 46, Totowa, NJ Re: Recognition of Kevin Hello, Kevin is the best service representative I ever encountered, I was pulled over by the police and they indicated my brake lights were out as well as tail light, they let me go, with a warning, I quickly went over the advance auto on rt 46 in Totowa, and told Kevin and his assistant the story, Kevin was helping many people but he said for to hold on he can help me, after he was free he came outside and helped me ID the light issues, he then went into inventory and found the parts, I purchased them, I asked him his recommendation as what next to do, as the dealer would have charged me $$$ to fix the issue, Kevin said hang on a minute, he then went and got his tools and instructed me what to do, he was teaching me something I knew nothing about, I pulled my car up near the door, and he worked with me step by step and within 5 minutes I was done, Kevin saved the day, he is not only an ambassador for advanced auto parts but an instructor as well. He also signed me up as a member. If it wasn't for Kevin, I would have been at the dealer for 2 hours and at a cost of hundreds probably. Kevin's expertise and professionalism is unmatched, he is a valuable representative, I hope he is promoted. Due to Kevin's help, I am a returning customer. TY Tim D.

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Michael Flanagan

Kevin was incredibly kind and helpful. He installed my new battery in no time. He also ensured it was done right with good attention to detail. Would highly recommend this store.

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Kevin Castaneda

Guys this is the only advance auto that gives you the wrong size of rotors and then tells you “the rotor is used” just because of some grease when you tried to fit them. My suggestion do not order or buy here.