Route 46 East Automall NJ 07512

M

Mark

I asked them for the color of a car posted online 2 weeks ago and they have not stopped emailing me, calling me, texting me, leaving me voicemails. Even on Christmas! I asked them to stop so many times and it keeps happening. I wouldn’t trust anything in these people’s hands with the disrespect I’ve seen for what it’s worth.

W

Wanda Bortnyak

I purchased a vehicle from AutoMall 46 Inc also known as Route46 Nissan in Totowa, NJ on October 17, 2024. The vehicle was listed on CARFAX for approx. $23K pre certified and was financed to me for a total of $31k. My compliant is for fraud due to deception in sale price and undisclosed additonal fee for a “pre certified vehicle”. I later learned from Nissan consumer affairs that the 23K listed CARFAX price already included a pre certified warranty at no additional cost. Yet I was charged an additional $3-4K for this warranty increasing the total vehicle sale price to $27K (minus taxes/registration fees… etc.) totaling a $31K sales price. The so called pre certification warranty charge (as told to me by the sales representative) included full engine repairs needed up until 100K miles for up to 7 years (or which ever came first). Just to clarify this is not an extended warranty. This verbiage and warranty already exists with the vehicle purchase priced at $23k advertised. Yet, I was deceived into purchasing the vehicle at $27K for this additional warranty (referring to repairs up to 100k miles for 7 years). I cannot stress this fact enough because it is mind blowing they are so deceptive with claiming this an additional cost to the vehicle sale price. Buyers beware!!!! Another clarification, an extended warranty would have cost additional not a pre certified vehicle warranty as per Nissan consumer affairs. Later (meaning recently) I found out this pre certified warranty could not be cancelled like most extended warranties because it’s not an extended warranty but rather comes with the purchase vehicle price. I visited the dealership today (2/18/2025) to discuss my concerns and was offered no reasonable explanation aside from them claiming this information was told to me at contract signing. I emphasized this information was not disclosed and had I known the pre certification of this vehicle was included in the advertised priced of $23K I would had declined to pay the additional cost for a warranty already provided with a pre certified vehicle. I am now perusing legal actions to resolve this matter. In addition to sharing my story with fellow buyer to warn others of this dealership tactics. I was deceived by a sales representative named Ramon Davis and a finance manager named Skyler (in additonal to another finance rep I do not remember) at the time of negotiations. I feel gullible to admit I was taken advantage of due to my lack of knowledge on pre certified vehicles and what constitutes an extended warranty. Therefore I am filing an FTC complaint for the undisclosed amount due to laws that protects consumers against fraud. Please purchase wisely at your next dealership visit.

C

Chris

Excellent Experience with nick! Yesterday myself and my father purchased a car from nick and had a great experience. He was patient, answered all my questions, and made the entire process smooth. Highly recommend!