The Salvation Army Family Store & Donation Center OH 44011

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Amanda C

employees are indolent, uncouth, negligent and possess a total lack of initiative. we moved out of our house recently and had 15+ garbage bags full of quality clothing/blankets/etc... I usually try to donate to this organization because it seems more people in need tend to shop here/take advantage of their services. however, upon trying to drop off the donations (at 2pm on a wednesday) I was told they didn't have anyone working in the back by the donation area. I proceed to ask if someone could come with a large bin or something similar to collect the items I wanted to donate, and they told me I could bring them inside in a shopping cart, *if I really wanted to do that* - reiterating the fact I had a LOT of items and a shopping cart would take me 20+ trips inside.... I was simply ignored by the two employees in the front. so, I told myself, forget these people and the salvation army in general, if they refuse to execute their basic objectives, then they don't need nor deserve ANY donations. I went to goodwill, right down the road, and they were more than happy to take all the things I had to donate. they expressed gratitude and even unloaded all the items in my car for me! the goodwill employees conduct was a refreshing contrast to those at the salvation army. choosing to leave the salvation army in favor of donating to the goodwill I believe was an act in good conscience. in precis, if you have things to donate, opt to give to the goodwill and avoid this salvation army. their behavior was inexcusable in their line of work, turning a cold shoulder to roughly several thousand dollars worth of items due to their total unconcern and laziness. maybe if donations stop coming in their demeanor might change... but I wouldn't count on it

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Jessie Murph

This place is horrendous. Workers are very disrespectful except a very nice lady, but there was this old lady who had gray hair and black glasses. She was following me around the store and she asked me to open my bag which I said no, Because obviously she’s not the police and I never steal anything because I don’t need to especially from a thrift store that gets their Stuff for free

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Pat Dennis

Normally love shopping here until today when I found out about the change to one tag on sale. Sooo disappointed! I never usually left without buying something until today. I miss the 2 tag at 50% and one at 99 cents. Always bought something even if didn't need it whether clothes or housewares. ?