Replacement Commercial Parts Warehouse, Inc. OH 44056

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John Lapolla

2 YEARS ago I bought a damaged Troy Built snowblower at an auction. I was able to get parts and make repairs all except for the primer bulb, which is different than most models. At the time I spent hours looking for the right part and wasn't able to find the correct part. I could get the engine started, but only with lots of electric start cranking. Fast forward two years and, thanks to AI tools, I was finally able to locate the correct primer bulb and retaining ring at RCPW! Placing the order was easy, and pricing was great. Soon after I got an email stating that the part was back ordered. Luckily, since I'd been searching for 2 years, I was fine with the delay. Communications from customer service were great, keeping me informed along the way. The part arrived about 3 weeks later, all in great shape. Install took 5 minutes and my 2 years of waiting were over! Thank you RCPW!

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Ken G

Ordered a light kit. Unfortunately it was backordered 2 weeks. This wasn't posted online. But thats okay because they emailed me the very next morning to inform me. Absolutely A+ business ethics!!!

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James Anderson

I bought a RedMax EBZ9000 blower from RCPW, received product as promised. But on the second pull of the starter, it broke; an obvious manufacturing defect. RCPW was extremely helpful and after sending them a picture of the broken starter they sent me a replacement at no charge even though they were not required to do so per Husqvarna’s warranty policy. I was impressed and pleased that they went up and beyond for their customer.