Executive Auto Body PA 19012

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Linda Tolchinsky

I would highly recommend Executive Auto Body for your car repairs!! From the kind staff, to the updates they provide along the way, and most importantly the actual repair work, I couldn’t have asked for better service!! My car looked brand new when the work was completed!! This is definitely the place to go for your car repairs!!!

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Censorship IsTyranny

I made a huge mistake having my 2006 Jeep repaired at this place, Executive Auto Body in Cheltenham, PA, when I dropped it off on, 3/11/2024. I should have listened to State Farm when they highly encouraged me to take the vehicle to a State Farm PREFERRED shop; though, I knew of this shop from a friend. The Jeep had front driver's side bumper and beyond damage. The appt. was scheduled and the repairs were complete in a couple of days. When I picked up the Jeep, the paint looked good upon quick inspection. Once I got home and really inspected, I noticed the driver's side headlamp was loose and not secured, and the front grill was hanging on by the push pin retainer clips under the hood. Upon further inspection, the front bumper was hanging too low, and what clips were remaining and not broken on the front grille did not meet up with the bumper to securely snap-in, and I doubt they ever will. There is a larger gap between the driver's side headlamp than the passenger side. The passenger side of the bumper, where it should meet the passenger side fender, is off by a quarter to a half inch or more. I'm not even sure the steel underneath the bumper is repaired properly, if at all, since the bumper is hanging low. This could cause me or anyone driving my vehicle serious injury if this vehicle should end up in another front end accident. I also had what was a small ding with paint missing on the original rear bumper repaired since it was convenient, and paid out of pocket. The rear bumper was not even reinstalled correctly leaving a quarter inch gap on the driver's side where the bumper meets the back fender. I took the vehicle back and Fran looked at it and started to get angry at my questions trying to gaslight me into believing, "that's how the bumper fits" he said, and you can't do anything about it. I don't think so Fran! I really had to maintain my composure that morning. When you have a vehicle for 18 years, constantly washing it, you know the body lines. He did replace push pins under the hood that secured the headlamps and grille when I asked, and was going to put in a supplement to have the front grille replaced; though, I had to drive back there again so pictures could be taken. The more I thought about it, the more aggravated and upset I became and didn't bother. They couldn't fix it properly the first time, why would I want to deal with these people again who seem to think I wouldn't notice. Also, the Jeep was way out of alignment and I was left to take care of that myself. Now I have to call State Farm and advise of the shoddy repairs and have it inspected to make sure the radiator support and bumper reinforcement are not bent, which can lead to a faulty airbag deployment in a future minor crash. I later find out State Farm dropped the preferred status of this shop some time ago. Good for all of you who got your vehicle reparied properly from this place. I was completely disrespected as a paying customer and don't appreciate being gaslit. Is there anyone left that you can trust to properly make repairs. Other than that, my experience with everyone else was pleasant. The one star is for the shoddy repairs, and now having to have the front bumper removed by another shop to have the steel inspected. Update 5/31/2024, State Farm Preferred shop found damage that was not repaired AS I SUSPECTED by the crap job resulting in an additional $2300 esitmate. Also parts I paid for with the insurance money to this chop shop were not replaced. NOW, I have to pay $1600+ OUT OF MY POCKET to the professional shop that did a beautiful job in repairing my vehicle to factory standards. State Farm will not pay twice for the same job; however, they did pay $651. The pics below show the crap job, and the hidden damage. Live and learn! Buyer beware! Legal counsel advised small claims court would be the best resolution to recoup the payment for the substandard repairs. Also, anyone who works for this sham operation should get out now before they destroy your reputation.

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Katana Beegle

Very nice people, they kept me updated and they are reasonable & FAST! . I was VERY happy with the outcome . Josh & Steve are great guys and good at what they do?