Dobson's Garage PA 16823

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Deanna Hockenberry

Fast friendly service. Honest. A bit pricey but rather pay extra for good honest service.To And by honest I mean he isn't gonna make up problems that aren't real to get money out of you. I as a female have gone to many other garages where they try to tell you something is wrong with your car that isn't to get money out of you. Matt doesn't do this. He is honest and I would rather pay for that anyday over a fake garage!

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Clint Leidy

i don't know who answered the phone but they were extremely rude and unprofessional. i had called to set up an appointment for an inspection. the dude that answered was yelling right off the bat. told me he didn't have anything until Monday. i said "that will be fine, i'm off work that day" and he screamed "I DON'T KNOW WHAT ELSE TO TELL YOU" and i was shocked he was talking to me like that and i said "excuse me?" and he said i don't know what else you want me to do for you. and i told him i said that was going to be fine... and he said "alright then!" and i was like "do you want me to drop it off Monday morning or the night before?" and again, he just screamed that if i drop it off the night before all the paperwork better be in it or he isn't touching it. didn't ask me for my name, number or what kind of car it was. extremely unprofessional. don't come here unless you like dealing with attitude.

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Jeremy Bauman

I'm not sure where the other reviews about fair and honest pricing come from, but I've had the exact opposite experience. We had previously taken my wife's car here for an inspection and felt like we were significantly overcharged, but gave them the benefit of the doubt. However, I will no longer be giving them any business after my experience this week. I had to have my car towed from the highway last week. They were the closest tow company and I just had it towed right to their garage. Through a combination of their expensive parts distributor and the shadiness of the garage, I felt like I was overcharged by $150-$300 (I know, big range) for a part. I called around and got pricing for that part myself and disputed the cost with the garage. They tried to pass it off on the parts distributor overcharging them, but only showed me the list price on the invoice, not the net price. I spoke with the parts distributor who, while still significantly more expensive than other places, definitely did not charge them full list price. Miraculously, $150 disappeared off my bill when I spoke with the garage again and pressed further, since I knew the actual cost of the part. I ended up paying about what I "should" have (minus the still too expensive part), but if I didn't know any better I could have really been taken to the cleaners. This all felt very shady and I wouldn't feel confident recommending Dobson's to anyone.