Firestone Complete Auto Care PA 15108

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Frank Csech

Car got a flat as soon as my wife got to the airport. Ordered a new tire that was delivered the next day. Bert was awesome, got us fixed up in 30min, saved our tire so we could take pictures for our Tire Rack claim. Really great customer service

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Mike C

Craig is the standard of care. I brought my vehicle to him on Friday night, 10 minutes before closing. With a full schedule he was still able to fit me in a timely fashion over the weekend and delivered expert care. Will highly recommend to all friends and family.

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Mac

Had an appointment to have snow tires installed. Dropped my vehicle off at 9am. At 4pm, I was finally called and told they had just checked the tire manufacturing dates and couldn’t legally sell them because they were from 2019. Not sure why that wasn’t the first thing checked, instead of holding my car all day and delivering bad news at the end of business hours. I was then told they could install more expensive tires in two days—no apology, no discount, no attempt to make it right. They also said my truck needed a new battery. That was installed only after I showed up in person, and it somehow took 25 minutes, which makes the all-day delay even more frustrating. End result: my car was kept all day, no tires were installed, and I was charged $276 for a battery. Poor communication, poor planning, and zero accountability. I won’t be returning.