The Salvation Army Thrift Store & Donation Center PA 19030

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The Crow's Nest With Rochelle Davis

I used to go to this place all the time spent tons of money and donated plenty of stuff. Lately the staff has just been irritable and nasty to their customers today their machines went down. Everything went down so they could not ring up my almost $100 order on my credit card so I offered to go to find an ATM and get them the money for my purchase when I came back I TRIED To show them that I had gotten out 60, which was apparently the ATM’s limit and immediately after it went out of service, which I had a picture of, I explained that I just needed to remove some things out of my purchase in order for it to be the right amount since I was short about seven dollars or so. I was cut off twice while telling the cashier she told me she needed to ring this up first and she deal with that later. Once she had it rung up, I explained again what I said in the beginning and she got irritated and said well why didn’t you pull out what you didn’t want originally. The fact that I went out of my way to get currency when their systems were not down and the attitude was well you didn’t do it right, Is absolutely absurd. You are an organization that tries to raise money and when somebody tries to spend money there, they get angry with them and make it nearly impossible to do so. After her, raising her voice To me and telling me how I could’ve done it before and I messed it up. I finally started to try to pull the things out in order to make it the right amount that I had which was about $85 compared to the 95 I had rung up. I started to do that. She kept going on about how irritated she was that I didn’t do this in the first place I finally put the clothes down and said forget the entire order and walked out without any items and all my money in my pocket. I will never ever ever ever return to that place again. I’ve had multiple bad experiences and now it’s just not a place. I’m going to give my money.. There are plenty of other organizations and homeless shelters. They can receive my donations and plenty of other thrift stores that can get my purchases.

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James Kinser

While donating a brand new motorized wheelchair that cost 15k 6 months ago. I was given attitude by the person taking in donations. First I wasn't parked in the exact spot to donate items and was made to move my truck twice away from the donation area. Because 6 inches apparently matters when there is an empty parking lot. Then when I mentioned that I wanted a receipt for tax purposes because the chair cost me $15,000.00 the person asked if I wanted "to donate the thing, or tell him how much it cost"! After that I was done with the attitude. Later after reading the fine print I noticed I was given the wrong kind of receipt.

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William O'Neal

I went to this store for the first time in a year, and noticed this bookcase. Anyone who is even slightly knowledgeable about the value of media should know that VHS tapes are NOT worth $4, especially at a thrift store. They are hard enough to give away, and can be found for $1 or less at every other place that has them.