A&A Auto Store #16 PA 18643

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Thomas Engle

I recently emailed the Exeter store with a detailed list of items I wanted installed on my truck. After waiting a full week without any response, I called the store and ultimately stopped in person to follow up. I was greeted by an employee named Kevin, who was able to locate a proposal for the work. The pricing and scope were completely acceptable, and I was prepared to move forward immediately. Unfortunately, Kevin declined to discuss the proposal, stating that he was not the person who originally received the email. Throughout the interaction, I was treated as more of an inconvenience than a valued customer. This was particularly disappointing given that I have had extensive work done on multiple trucks and Jeeps at this location over the years. That long standing relationship ended with this visit. Basic customer service, responsiveness, and professionalism were lacking, and as a result, this location has permanently lost my business.

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Donna Matthews

Tim Walsh (Manager) from A&A Auto was at the 2025 Corvettes at Carlisle event with their booth, selling AWE exhausts. They had a well-staffed booth and brought several demo Corvettes, each equipped with the different exhausts, e.g. Touring, Track and SwitchPath, each designed for a specific sound and performance. So, I was able to hear each one in person and ask questions. I bought the AWE Touring exhaust, and they had a Carlisle event special offering free installation. They scheduled my appointment and I had it installed at their shop. Their very courteous, timely, and professional installers had the job done in a little over 2 hours while I waited and the sound and appearance was amazing. I had a smile on my face all the way home. I would most definitely recommend these folks for sales and service. Honest decent people who give you what they promise at a fair price with excellent service. Their auto parts store had everything you could imagine, and more. Great experience, terrific product, and super friendly people. very refreshing. Mike

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D Green

First class facility! Great staff and manager! They installed an AWE track exhaust for me. On time and professional, courteous staff. Highly recommend them.