Advance Auto Parts PA 19526

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Lori Ann Krause

Placed an online order for windshield wiper. Waited 30 min even though I didn't receive an email asI was heading to Maryland. Went in store. Heard a voice say "will be right there". I showed him order and annoyed he said "I didn't even pull it yet, give me another 30 minutes ". I said "I will be back". Got out to car and I just thought no customer service at all. Just like that he running out door with items in hand. Went in to finalize order and asked if he could install for me. "NO! I'm too busy. If you come back later that would be good". Mind you no one in the store. I have no idea what here was busy with, but not a way to talk to a customer.

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Sharon Rotella

I had a very good experience thanks to Brandon. I came in because my check engine light came on and I needed the code read. I was behind one other customer that Brandon was helping. His demeanor with this customer was so fun and polite and just great, and you don’t see that a lot nowadays. As I waited in line I did see a set of legs off to the right sitting down crossed doing nothing as Brandon was working. I waited until he was finished and he kindly came outside in the cold and read the code for me and printed out the report. It was so quick and easy, and I would definitely go back and ask for his help again if I needed it.

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Kenneth Kaftan

On a recent trip on I-78 my water pump crapped out in the Cabelas parking lot. Good for me that I was just a short walk from this location as Kylee Izzie and the whole crew were very helpful in getting back on the road - they even reminded me to get my military discount! Thank you!