Firestone Complete Auto Care PA 18704

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Rich Szumski

Robert kept me informed every step of the process,, helped with my coupons. pictures of work being done. . very informative with all prices. let me know if I needed anything in future. to be fixed.. great manager.

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S.M. “Spike” Evans

Excellent customer service. Tony was my service advisor and was so helpful since I was having an issue with an outside company approving the work which was prepaid for. He was kind, understanding and extremely patient with me considering there were a lot of people scheduled for appointment's already, and me of course decided to call and come in days before my actual scheduled appt. time. He not only allowed me to come in but was completely understanding that he couldn't start the work until I approved it via an txt message. He was extremely helpful and patient considering the only way I could approve the work to begin was pay a second time to an outside company to allow Tony's, mechanics to begin the work. Finally called customer service and they spoke with Tony and in 2 minutes the work began. Very nice staff, clean and open waiting room with professional mechanics. Very pleased with the entire team, but Tony really went above and beyond for a complete stranger. So glad I choose Firestone in Kingston.! When I have an issue again, I'm on my way to see Tony and the crew.

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Patty Leighton

Very pleasant experience. Needed a new car battery, told me to come on in and the whole thing took much less than an hour. Bill Smith at the front desk could not have been more customer service oriented and knowledgeable. Highly recommend.