AutoZone Auto Parts PA 17043

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TonyRone

My recent experience at this location was truly refreshing. As I mentioned to the store manager, Jason, good customer service feels like a lost art these days. However, that wasn’t the case with the AutoZone Team in Lemoyne. While searching for a battery for my vehicle, I was provided with options that saved me both time and money. The assistance I received over the phone from employee T. and the in-person help from employee L. were outstanding! Had I gone elsewhere, I might have spent a couple of hundred dollars and wasted half a day without my vehicle. Kudos and appreciation to the AutoZone Team! Two thumbs up!

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Ashley Leskinen

No help. I ordered a part for same day, in store pickup, and called to verify that I was indeed able to get it the same day. My car was already lifted, and the part needed was NOT an anticipated fix. I was told the part wasn't in stock, and pretty much there was nothing to be done. They were really no help... INSTEAD I CALLED a different location to verify availability and went there to get the part instead. Same business mind you. Just different location. Customer service was severely lacking as I was pretty much told sorry, and got my order canceled. Which did not help. At all. I still needed the part. I did the leg work and follow up. Definitely need some lessons in 'how to say yes.'

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Darla Bair

I walked in not long before the store was to close and was assisted immediately. The manager helped me figure out what was needed and checked my car levels to be sure and added what was needed. I was given the reassurance I needed for my travels back home. Good team working there.