Advance Auto Parts PA 18801

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Tyler

Tyler’s the man! Outstanding customer service skills and quick thinking! Called in prior to going inside the store to check if they had what I needed. A nice gentleman by the name of Matt answered, he seemed busy so I was out on hold, shortly after we reconnected and he realized another Employee was not occupied so I got transferred over! Very speedy transition and it was a very easy process. Tyler, another employee was eager to help me find what I needed. Within no time I was told what I wanted was in stock! Once I got to the facility I was greeted by Tyler, a very welcoming human, even managed to hook me up with a deal they had going on! Was slightly more pricey but I also got an higher quality and instant satisfaction purchase, so overall a wonderful, easy, and friendly process. No complaints and would highly recommend.

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L. P. S

Thank You too the young Lady behind the counter sorry never got your name @ Montrose, PA Advanced Auto for all your help went above and beyond and we appreciate you. With the belt and tension pulley had it waiting for us we broke down had to get towed to the store so my husband can fix it. Coming from Glassdoor NJ going to Upstate NY. Great Service with a smile and greeting as we entered. Again thank you Mr & Mrs Mario Santana ? Excellent Customer Service

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Prayer Requests Grace

My husband waited in the store for 15 minutes and the only employee in there was on the phone the whole time. He finally put down what he wanted and left. They should at least have two employees in the store at any time.