AutoZone Auto Parts PA 18444

r

randi clarke

Joseph B. was fantastic to work with, especially in Our last minute situation of needing a battery. He had great communication and answered all questions with great detail and patience. He also offered to check other possible issues before purchasing the battery. Highly recommend! Myself and my family will def be going back!

N

Nick Addams

Since this place has opened I've tried to support them. I have made some dumb mistakes and purchased the wrong type of oil a few times. I tried to bring the oil back, of course I get an attitude from the short stub behind the counter. If this was the first time completing a return. I wouldn't care but this is the third time and every time I'm treated as if I'm lying and have stolen the product. Mainly because who ever completed the sale didn't add the sale to my account. So here we are again at another transaction where I have to prove Im not making up that I purchased something from this store even though they ask for my phone number with every purchase. I get upset finally, I buy the new oil and tell them I will throw the others out, at this point I'm free to leave and state I'll never buy anything from this store again. The manager tells me I can't leave... bro, I have stolen zero items, I've paid for my product and you're going to tell me I can't walk out your store? Oh if I wasn't in a better mood about life I would have let him have it a bit more. Not too mention the 4 employees standing around yapping when we got there with nothing better to do anyways. What a place. This place needs better management , better customer service and for the love of God teach your employees how to use your POS (POINT OF SALE), in case you managers don't know what that means. is. Not everybody is out to get your store, some of us actually tried to care about the place. Tried to support you. Not ever again though. I'll take my money else where.

J

Julia Ann

Upon our arrival, we were greeted by JARED, a remarkably warm and enthusiastic person. He quickly resolved a minor issue, and we were shortly on our way. The entire staff there was also friendly, accommodating, and attentive. It was an EXCELLENT experience, particularly as women in an automotive shop.