DAT Emergency Services LLC PA 17960

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Brian Lindsay

Extremely disappointed in DAT emergency services. AAA sent DAT emergency services for a Monday morning early tow. Tow truck driver explained that our Ford F-250 pickup truck is a commercial vehicle because it had an advertisement on the door. The tow truck driver said that we would be responsible in full for the entire cost of the tow because it is considered commercial. My husband explained it is not a commercial truck and the driver refused to listen. I called AAA immediately to make them aware of what the tow truck driver said. AAA agreed with me that it is not a commercial vehicle and that the driver should have never said that to us. My conversation with AAA lasted about 5 minutes at the most. The tow truck driver left without our knowledge and never towed our truck to the garage. My husband called the tow truck driver, he explained that "his boss made him leave". We call AAA once again to explain that our tow truck driver just up and left without towing our truck. AAA scheduled another tow and 4+ hours later the same tow truck driver shows up from the same company. This whole situation was handled inappropriately and unacceptable. A tow company should not be allowed to make an uninformed judgment decision.

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Bobbi Ashton

The driver that brought my car to my home on the flatbed was polite and friendly. When I called the office, the gentleman who answered was also polite and answered my questions. Even though they were so far away from my location, they were the closest available company covered under my roadside assistance plan and they arrived at the time they said they would. If they are available in the area you are, I would definitely recommend using them.

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Natalia

Fast amazing service! Helped out in difficult situation. My brother in law got stuck on the road 1,5 hours away from Philly( at midnight).He got towed back home. Highly recommend and thank you so much!